All Is Right Again In The U-Verse
08/1/2010Got the U-Verse hooked up with minimal issues. The only glitch was that my desktop used to be wired to the net and with the U-verse setup it makes more sense to go wireless. There were some issues with getting my PC to play nice. Totally on my end, turned out to be a firewall issue, sorted it out with minimal pain.
Loving the service as much as we remembered.
The TV offers more channels (and more in HD) than Time Warner for just a hair more than we paid for a lot less. I still insist the picture is better with AT&T too, but the family looks at me like, “Yeah, whatever. It’s HD it looks really, really good.” They don’t appreciate the lack of artifacting the same way I do. Kids are happy to finally have boxes (and the guides and gazillion channel options that come with it) in their rooms as opposed to the basics of the cable going straight into the TV. This also means HD via HDMI as opposed to the sucky old coax too.
Our internet is now 300% faster up the pipe and about 75% faster down for the same price as TWC’s Road Runner offering. That’s nice too.
The best part is the installers. They always seem to be cool guys. No exception yesterday. They have trucks full of cool gadgets and if you express a knowledge of the tech (especially how to hook it all together) and an interest, all you have to do is ask (or hint) and they’ll leave all kinds of goodies from the truck with you. Hell, I even got the guy to install two wireless access points (gateways – or routers in non-AT&T talk).
All we had previously was the wire coming in under my office desk hooked to the cable modem which I then fed to an old Netgear router I got like 6 years ago. The office is in the front corner of the house, so the signal could be spotty – especially on the other side of the house and especially in the basement. (my little room where I do the podcast meets both those criteria) With U-Verse you need a phone jack to connect the routers (it is DSL after all) and quite frankly, even though we just cut the landline phone cord 6 weeks ago (working out great, BTW), I’ve had it in mind since before we bought this house. Therefore, in the course of our little renovations, I had already covered over two of the phone wall jacks in the house. (in the kitchen and in the sitting room off of the office) In all honesty I didn’t know where or how many others there were. Turns out there are 4 still to be covered over. Master bedroom, daughter’s room, big room in the basement and my little room where I podcast (but eventually hope to renovate and do other cool things – like have orgies). The only problem is that those are like the four furthest corners of the house. So I convinced the dude (and by convinced I mean “wondered aloud about coverage and he suggested two wireless points”) to put in two routers. So not only do we have nice, fast internet, but we have serious coverage. Nice strong signal anywhere you go.
The other notable part of the switch is that when we took the TWC equipment back to the Time Warner place, they never even asked why we were ending our service. Doesn’t that seem like it’d be part of the process? Wouldn’t you want to know why your customers were ending their relationship with you and find out if there was anything you could do to keep them? Not at Time Warner cable. The lady at the counter (we stopped at the retail location at the Dayton Mall) barely even looked up at us. She asked our phone number and name on the account, took the cable box and modem and told us what our remianing balance was. That was it. I dunno, seemed weird to me.
So yeah, loving the AT&T after almost two years without. Hopefully, we’ll never have to go back to TWC again.

















